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Organizations are built by people.
There are no doubt as many ways to build an orgaization as there may be people involved and their ability to dream. The following are key milestones in the development of Family Resource Center. We are often asked: How did the FRC begin? Take a front row seat for a peak.
Mid 1980s: A study conducted by the Eastside Human Services Council (now defunct) identifies the advantages of collaboration for social service agencies (along with the inherent difficulties of that
collaboration). Late 1980s: Approximately 14 different agencies gather over several years to discuss if and how a central hub for nonprofits might be formed. 1990: Four agencies commit to
launch Family Resource Center: Friends of Youth, Multi-Service Centers of North and East King County (now Hopelink), Youth Eastside Services and Eastside Human Services Council (EHSC). 11/90:
Articles of Incorporation are filed on 11/13/90. FRC is its own 501(c)3 nonprofit corporation. 1/91: Quick real estate buys are difficult when one is garnering the approvals of four Boards
of Directors. In January, a property is located: a failing strip mall in downtown Redmond. The purchase price is $1.6 million for a three-building property. The Cities of Bellevue and Redmond and King
County make initial financial gifts. 5/91: The property purchase is complete! The four founding agencies loan $315,000 for closing costs. They also guarantee the loan (without which no purchase would
be possible). 11/91: Community Health Centers of King County replaces EHSC as a founding agency and assumes its responsibilities. 11/91: A Greater Redmond Chamber of Commerce After
Hours is held t FRC. We are on our way! 12/91: Building A renovation is complete, followed in six months by B. 10/92:
An open house is held to thank contributors who have donated $600,000 to date. The Center is now home to ten agencies: Camp Fire Boys and Girls, Community Health Centers of King County, Eastside Legal Assistance Program, Eastside Mental Health (now Seattle Mental Health), Family Services, Friends of Youth, Habitat for Humanity, Multi-Service Centers (now Hopelink), Northwest AIDS Foundation and Youth Eastside Services.
11/92: A sole staff position, executive director, is created, to be supported by a property manager and accountant consultant. Three years later a part-time assistant will be added. 2/93:
The mortgage is refinanced through HUD securing a no-principal, 3 and 1/2 percent interest loan for 3 years. 4/93:
New Family Resource Center Association (FRCA) meetings provide a forum for working on collaborative goals. 8/93: New criteria for leasing is stated: FRC will develop a continuum of services
directed to those who have the greatest need: children and youth, working poor families, elderly, handicapped and ethnic minorities. 6/93: Oh, no! A large retail tenant breaks its lease,
sending the young Center’s finances into a tailspin. FRC moves ahead quickly on its plan to expand the numbers of nonprofit tenants, and seeks community development block grants to renovate C
9/93:
FRC invites the community to lead: a minimum of four trustees shall be representatives of each of the four founding organizations. Other trustees will be elected from the Eastside community at large. 1
2/94: Building C renovations are complete! The Eastside Community Health Center dental clinic and Eastside Mental Health (now a Seattle Mental Health clinic) open their doors soon after. In
March, FRC supporters celebrate at an open house. 6/95: FRC receives the 1994 King County Housing and Development Partner Award. Then King County Executive Gary Locke notes: “The Family
Resource Center embodies a vision of human service collaboration and co-location that is a model for others.” (see below) 1/95: A Regional Coalition for Housing (ARCH) joins the campus.
12/95:
FRC receives $348,250 from the State of Washington capital budget (through Hopelink) to reduce its mortgage, thereby allowing FRC to repay its founding agencies. The HUD mortgage loan is extended for one year.
1/96: Standardized leases, developed with FRCA agency lawyers and board members over a year are signed by FRCA agencies. 1/96:
FRC actively participates in Breaking the Boundaries projects with the City of Redmond: creating directories, resource guides, magnets and other tools to get people to services. 2/97:
Chinese Information and Service Centers joins FRC. Various moves by tenants leads to FRC campus administration gaining a central storefront office providing the community with phone line and Internet access to information and referral. Self-service conference room scheduling assists agencies on campus.
4/97:
FRC, promotes collaboration by supporting another collaboration: FRC becomes administrative and fiscal agent for Redmond Youth Partnership, an initiative to give a voice for young people and promote a community where youth are valued and involved.
4/97: FRC’s web site is born as a further aid to assisting people to find services and volunteer opportunities Www.familyresourcecenter.org receives 1,000 visitors each month. 4/97: Building B
is largely redesigned. Brain Injury Association of Washington and Leadership Institute join FRC. 6/97: A lease rate survey is taken of comparable real estate, which underscores that FRC’s
low-cost lease structure continues to greatly benefit agencies. By 2000, there is a marked increase (25 - 55%) in Eastside lease rates (with no FRC increases). 11/97: The mortgage loan is refinanced
through Washing Health Care Facilities Authority, saving FRC $359,667 over the life of the loan, savings which are passed on to tenants in the form of lower lease rates. Founding agencies again agree to
guarantee the loan. Because FRC is a unique campus and accomplished what is normally done only by very large institutions, the WHCFA names FRC’s refinancing its “Unique Deal of the Quarter.” 1/98:
Educational brown bag lunches begin monthly on campus. 4/98: FRC holds the first Eastside Volunteer Fair, to provide a “one-stop” venue for volunteer opportunities. More than 30
nonprofits participate. The event, sponsored yearly by Microsoft, becomes a yearly standard for the Eastside, receiving high marks from nonprofits and visitors alike. 5/98: More
build-outs are complete. Retired and Senior Volunteer Program (RSVP), Children’s Home Society and, soon, Disability Resource Network join FRC. (Family Services and soon Eastside Legal Assistance Program,
outgrow their spaces at FRC.) 11/98: The last for-profit tenant moves out, and FRC is now a 100% nonprofit campus. The speed of achieving this goal was not foreseen in 1990. 3/99:
Campus evening use is studied. Approximately 36 night meetings are held each month on campus, including use by those from on campus and off. 4/99: Monthly campus orientations quarterly campus
socials begin to build the campus community. 6/99: Free telephone service is added to FRC’s main lobby, thanks to a Department of Social and Health Services program. 9/99:
A partnership with Eddie Bauer allows FRC to arrange classes at the software training facilities of Eddie Bauer University. Over the next year 106 staff from 30 organizations will receive low-cost training, most taking more than one class.
11/99: Kirkland and King County fund plans to increase FRC campus accessibility, including adding power doors, an accessibility stall and more. The work will be completed in 2001. 11/99:
A survey on campus referrals and FRC products is taken. Most agencies either often or not uncommonly refer clients to other on-campus agencies. Educational programs were favored services, followed
by volunteer recruitment and marketing. 11/99: FRCA Education Committee develops FRC’s first half day training on volunteer management , a 5 star hit. 2/00: City of Bellevue donates funds
to increase accessibility through extensive sign redevelopment. A Leadership Institute team working on the issue recruits “wayfinding” expert Kelly Brandon who offers his pro bono services
to fully design a new sign program to assist customers. 3/00: US Bank removes guarantees by four founding agencies, a reflection of FRC’s healthy financial organization. We’re all grown up
and on our way! 5/00: Donations to FRC of computers, monitors, software licenses and other items are distributed to FRCA agencies in a giveaway project. 5/00:
FRC and Cascadia Community College begin a partnership to present classes at FRC to meet staff needs, beginning with Conversational Spanish (in answer to growing numbers of Spanish-speaking clients). Discussions are begun with the College on a program to train health and human services staff in managerial skills.
7/00: FRC compiles information on ten years of partnership with the community. Approximately 1.5 million dollars have been donated to support the mortgage reduction, build-out and renovations
at FRC. 7/00:
FRC takes an active role in the Eastside Human Services Alliance’s work in evaluating the needs of Eastside nonprofits over the next six months.. Meetings with EHSA leaders will inform FRC’s future activities.
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Business & Foundation Donors Paul G. Allen Charitable Foundation Norman Archibald Charitable Foundation ASI Bank of America Behavioral Sciences Institute
The E.K. and Lillian F. Bishop Foundation The Boeing Company Costco Data I/O Corporation Davis Wright Tremaine Dupar Foundation Employees Community Fund of Boeing Puget Sound
First Interstate Bank Great Western Bank Infospace Foundation J. Dental Supply Co. Kempf & Company Knoll Foundation D.V. & Ida McEachern Charitable Trust Medina Foundation
Microsoft Corporation Nintendo of America Nordstrom Olympian Precast, Inc. PACCAR Foundation Puget Sound Energy QFC Redmond Medical Clinic Redmond National Bank Safeco Corporation
The Seattle Foundation Skinner Foundation United Way of King County U.S. Bank Verizon The Watershed Company Washington Dental Services Foundation Wharton Foundation
Government Donors City of Bellevue City of Kirkland City of Redmond King County Mideast King County Community Network State of Washington Washington Health Care Facilities Authority
Pro Bono Expertise Linda Atkins Maude Anderson Charles Coolidge Wendy Eickmeyer Frank Erwin, PE Fishdance Media/Shaun LaChute Gottleib, Fisher & Andrews Kelly Brandon Design
Robert Thorpe Robert Earl Smith Laverne Woods, Marlynn Littauer Rhys Farren
Individual Donors Gerald Apperson, Nancy Ashley, Linda Atkins, Mary Bagley, Rich Baker, Kenneth Bangsund,
Laura Lea Barksdale, Ronald Blackburn, Gordon Bluechel, Faye Brown, Jessie Brynan, Jeanne Carlson, Richard Cole Fred & Carolyn Cowan, Corey De Jong, Marilyn Dunstan, Howard & Deborah Finck, Bill & Mickey
Finnegan, Kurt & Marie Geisel, John Gerber, Mary Lee & Richard Gowell, Pat Hamman, Michael Jones, Dan Krah, Jane Kuechle, Cheryl Kuhn, Ruth LeCocq, Scott LaChute, Susan J. Lerner, Brigitte Manns, Doreen
Marchione, Elizabeth Marx, Pamela Mauk, Philip Mathews, Kim McDermott, Sam McQuade, Neil & Nancy McReynold, Robert & Michaele Muse, Terri Olson, Irene Pasternack & Ed Mills, Warren & Betty Platt,
David Pomeroy, Dave Ramsay, Ron & Jacquelyn Rauch, Roland Rice, Kent & Cheryl Sherburne, Diane Shiner, Thomas Skaanland, Patti Skelton, John Spangenberg, Sheila Strode, Ron Uno & Terri Kertson, Tom
Trompeter, John (Pat) Vache, Bob Vaughn, Cliff Warner, Bill & Nancy Way, Sarah Wing
Past Board of Directors Jim Arnold, Linda Atkins, Laura Lee Barksdale, Peter Berliner, Scott Biethan, Larry
Bohall, Jeanne Carlson, Burt Chamberlin, Margaret Doman, Larry Fraley, John Gerber, Betty Gilkenson, Bill Gladden, Judd Kirk, Sandy Kropp, Jane Kuechle, Jayne Leet, Lorin Love, Sonja Martin, Teresa Olson, George
Polley, Richard Ranta, Len Schaadt, Marv Scott, Lynn Terpstra, Dale Traylor, Cliff Warner, Rick Weber
Current Board of Directors John Spangenberg, President, John (Pat) Vache, Vice President,
Elizabeth Marx, Secretary, Rich Baker, Treasurer, J. Howard Finck, President Emeritus, W. J. (Bill) Finnegan, Pat Hamman, Dan Krah, Scott LaChute, Doreen Marchione, Dave Ramsay, Patti Skelton, Tom Trompeter
Volunteers Sam Alexander, Teresa Andrade, Judy Andrews, Genessa Andrie, Joan Aston, Cecile Atienza, Margaret Bailey, Bill Baldwin, Amanda Briggs, Kirk Buchanen, Terry Murdick, Janet Cathcart,
Jim Cowles, Dan Coyle, Sandy Cozetto, Angela Cruz, Dave Curtis, Bill Cypher, Lorrie Dale, Jim Daligon, Susan Darrington, Tom Davis, Tom Deebach, Rose DeGraaf, Linda Deveraux, Melissa Doble, Mary Ann Dunbar, Todd
Dyment, Linda Edwards, Laura Emil, Esther Engstrom, Deborah Finck, Irene Fisher, Shelley Flores, Evie Florian, Scott Fredrickson, Mark Fukeda, Chris Fuller, Thelma Gascoyne, Claude Gironde, Kevin Goodrich, Dan
Gottlieb, Fred Gray, Jennifer Graham, Chuck Hagedorn, Jean Hamlin, Pat Hamman, Cindy Hansen, Roger Harbin, Jan Hartstein Judy Herrmann, Irene Pat Hester, Shereeza Housain, Linda Hussey, Jutta Huxhage, Jim Iverson,
Sherrill Jacobson, Todd Jensen, Judith Jewell, Melinda Ketcheside, Alan Kiest, Leslie Killpatrick, Lauren Kirby, Betsy Klebanoff-Hills, Alice Kurle, Shaun LaChute, Todd Langton, Pat Lanning, Patrick Lee, Elaine
Lugo, Jennifer Lulow, Ron MacAuley, Kevin Mackey, Patrice Magill, Kristin Manske, Alan Mathews, Joyce Major, Carrie McDaniel, Cory Mechem, Mandy Mills, Shana Miller, Todd Minten, Curt Minzghor, Pia Modrak, Paul
Murakami, Robert & Michaele Muse, Leslie Neimi, Shelley Noble, Paul Nowak, Jerred Nuttall, Robert Nyhus, Amanda O'Connor, Jane Olivier, Lisa Owens, Jack Packard, Ken Pacquer, Leah Papernick, Jane Pedwell, Marie
Plunkett, Rick Pusateri, Dave Ramsay, Michael Rayburn, Karen Riel, Emily Robinson, Maureen Said, Helen Schaa, Don Scott, Joseph Sepair, Tina Shafer, Anne Scheu, Jami Shogren, Lori Shuffelen, Mary Shustov, Kathy
Snowden, Jane Sogge, Kelly Spencer, Barbara Spitzer, Susan Sundsten, Suzanne Suther, Aggie Sweeney, Ramona Tamsley, George Thomas, Denise Thurston, Michael Tomaino, Mike Trabue, Danica Trittel, Mitch Trochman, Dave
Tuchek, Randy Uecker, Tammy Urquhart, Nick Valison, Bob Vaughn, Rita Wall, Dave Wilson, Leslie Wirick, Jessica Wood, Melissa Zylstra, Alisa Zwanziger.
Founding Partners 1990 Founding Executive Directors' Coalition
Friends of Youth Howard Finck, President Hopelink Larry Fraley, Executive Director Youth Eastside Services Peter Berliner, Executive Director Eastside Human Services Council (now defunct)
Rick Weber, Executive Director Partnering in 1991 (ultimately, replacing EHSC which closed in 1992): Community Health Centers of King County Jayne Leet, Executive Director
Project Partners Cascadia Community College City of Redmond/Breaking the Boundaries Community Development Corporation (NDC) Community Information Line/Crisis Clinic
Eastside Human Services Alliance Eddie Bauer, Inc Executive Directors Coalition Fremont Public Association Friends of Youth Greater Redmond Chamber of Commerce/Derby Days Hopelink
It's About Time for Kids Leave A Legacy Jewish Family Services Microsoft Olympian Precast, Inc. Redmond Parks & Recreation Redmond Youth Partnership The Overlake School
United Way of King County US Bank Washington Health Care Facilities Authority
Staff & Consultants Pamela Mauk, Executive Director Carmine Anderson, Project Coordinator
Anne Allen, Property Manager Larry Lium, Capital Campaign Coordinator Jay Lippman, Web Master
In-Kind Donors Abracadabra Catering Paul Alderson Carmine Anderson
Balloons Flowers & Decor Barbara Brachtl Behavioral Sciences Institute Bella Bottega Cinemas Max Bigby Brain Injury Association of Washington Camp Fire USA Catalina Homes
City of Redmond Classic Nursery ConnectOS Costco De Jong's Fairfax Hospital Frankie's Fremont Public Association Friends of Youth Beryl Goodchild Interpoint
Keeney's Office Products Kinko's of Redmond Shaun & Scott LaChute Delores Lehr Brad & Susan Lehrer Pamela Mauk MIS Computer Systems, Inc Microsoft Corporation
One-Stop Program, Washington State Employment Security QFC - Redmond Bob Rench SDRC Dana Taylor (in memory of Olive Walker) Tenhulzen Remodeling George Thomas Tully's Coffee - Bella Bottega
Waste Management Wetherholt & Associates
Former Staff & Consultants Charles Coolidge, Deborah Fisher, Leslie Wright, Shaun LaChute, Linda Knox, Jeanne Sutherland, Ron Uno, Bob
Steinberg, Hopelink accounting staff, including Sally Bailey & Pat Nyerges.
Family Resource Center Association A Regional Coalition for Housing (ARCH)
Brain Injury Association of Washington Camp Fire USA Children's Home Society Chinese Information & Service Center Community Information Line (Crisis Clinic) DisAbility Resource Network (D-Net)
Eastside Community Health Center Friends of Youth Habitat for Humanity of East King County Healthy Start Hopelink Leadership Institute Lifelong AIDS Alliance Mideast King County Community Network
Redmond Youth Partnership Retired & Senior Volunteer Program (RSVP) Seattle Mental Health Northwest Counseling Institute Youth Eastside Services Back to Home Page Back to Top
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